Thank you for choosing Heavenly Treats & Tings. Please take a moment to review our ordering policy before placing your order.

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Deposits & Payments

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Orders totaling $75 or less must be paid in full at the time of booking.​

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For orders over $75, a 50% non-refundable deposit is required to confirm and secure your order and event date.

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No date is secured without payment. Orders without the required payment will be considered incomplete and will not be fulfilled.

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Deposits are non-refundable as they go toward purchasing materials and supplies specific to your order.

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Deposits are transferrable one time only, and only if your new date is available.

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The remaining balance is due no later than 48 hours before pick-up or delivery. If the final payment is not received by the due date, the order will be canceled.

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All payments must be made through our website. Invoices will be sent once your order is accepted.

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Rush Orders

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Orders placed less than 7 days before the event date may incur a rush fee, which will be added to your total.

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Quotes & Processing Time

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A custom quote will be sent within 24–48 hours after your order request form is submitted.

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Final Sale & Responsibility

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All sales are final and non-refundable.

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Once the order has been picked up or delivered, it becomes the client’s responsibility.

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Care instructions will be provided at the time of pick-up or delivery to ensure proper handling.